CADchat Help Center
Go back to application
CADchat Help Center
Go back to application
Getting Started
What are Organizations and Spaces?Create a spaceOpen a space
Navigation & Workspaces
Navigate the CADchat left navigationUse search to find spaces and filesBookmark a spaceShared With Me vs organization spacesManage spaces in your organization
Meetings & Calendar
Schedule a meetingView events on the calendarView meetings on the dashboardCopy meeting invitation details
3D Viewer & Collaboration
Use 3D viewer toolsSpace settings overviewChange camera type (Perspective vs Orthographic)Take measurements and change precisionWork with the 3D CanvasUse the 3D Canvas context menuInteract with 3D model parts
Chat, Threads & Comments
Chat in a spaceThreads overviewUpload a file in chatUse Add Pin and Threads
Files & Models
Upload a 3D model file to a spaceView assembly details
Sharing & Permissions
Invite people to a spaceManage sharing and general link accessUnderstand permission levels
Account & Notifications
Update your profileChange notification settingsLog out of CADchat
Organization & Admin Settings
Manage organization profileManage organization usersManage plan & billingInvite members at the organization level
Troubleshooting
Troubleshooting access and permissionsTroubleshooting 3D navigationTroubleshooting blank pagesRestore a deleted space (Trash)
Spaces — Layout & Navigation
Understand the space layout
Documents Tab
Use the Documents tabWork with DXF and DWG layersManage document files
Whiteboard
Use the Whiteboard tab
Meetings in Spaces
Use the Meeting tab in a spaceStart an ad hoc meeting with the Meet button
User Preferences
User Preferences

Chat in a space

Overview

Every space has a persistent chat panel on the right side. Chat lets you send messages, share files, and @mention collaborators without leaving the space.

Steps

  1. In any space, click the Chat button in the top right of the space header.
  2. The Chat panel slides open on the right side.
  3. Click in the message composer at the bottom and type your message.
  4. Use the formatting toolbar above the composer to apply Bold, Italic, Underline, strikethrough, text alignment, bullet lists, numbered lists, or links.
  5. Click the image upload icon to attach an image.
  6. Click the emoji icon to insert an emoji.
  7. Type @ followed by a name to mention a collaborator.
  8. Press Enter or click the send arrow to send.

Additional details

  • Chat is persistent — messages stay in the space and can be read by any space member at any time.
  • Chat is the same regardless of which tab you are on (3D Canvas, Documents, Whiteboard, etc.).
  • Messages can include inline images as attachments.
  • Chat is separate from Threads. Chat is for general conversation; Threads are anchored to specific locations on models or documents.

Troubleshooting

  • If Chat does not open when you click the button, click it once more — it toggles open and closed.
  • If you cannot see older messages, scroll up in the chat history.
  • If @mention suggestions do not appear, start typing the person's display name after the @ symbol.

Related articles

  • Use Add Pin and Threads
  • Upload a file in chat
  • Understand the space layout
Powered by Product Fruits