CADchat Help Center
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CADchat Help Center
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Getting Started
What are Organizations and Spaces?Create a spaceOpen a space
Navigation & Workspaces
Navigate the CADchat left navigationUse search to find spaces and filesBookmark a spaceShared With Me vs organization spacesManage spaces in your organization
Meetings & Calendar
Schedule a meetingView events on the calendarView meetings on the dashboardCopy meeting invitation details
3D Viewer & Collaboration
Use 3D viewer toolsSpace settings overviewChange camera type (Perspective vs Orthographic)Take measurements and change precisionWork with the 3D CanvasUse the 3D Canvas context menuInteract with 3D model parts
Chat, Threads & Comments
Chat in a spaceThreads overviewUpload a file in chatUse Add Pin and Threads
Files & Models
Upload a 3D model file to a spaceView assembly details
Sharing & Permissions
Invite people to a spaceManage sharing and general link accessUnderstand permission levels
Account & Notifications
Update your profileChange notification settingsLog out of CADchat
Organization & Admin Settings
Manage organization profileManage organization usersManage plan & billingInvite members at the organization level
Troubleshooting
Troubleshooting access and permissionsTroubleshooting 3D navigationTroubleshooting blank pagesRestore a deleted space (Trash)
Spaces — Layout & Navigation
Understand the space layout
Documents Tab
Use the Documents tabWork with DXF and DWG layersManage document files
Whiteboard
Use the Whiteboard tab
Meetings in Spaces
Use the Meeting tab in a spaceStart an ad hoc meeting with the Meet button
User Preferences
User Preferences

Update your profile

Overview

Your profile information — including your name, photo, company, role, and contact details — is visible to other collaborators in spaces and meetings. You can update it at any time in account settings.

Steps

  1. Click the gear icon next to your organization name in the left navigation.
  2. Click My Profile in the left navigation.
  3. Update any of the following fields:
    • Photo: Click Upload to add a new photo, or click Remove to delete the current one.
    • First Name / Last Name
    • Display Name — The name others see when you collaborate.
    • Company
    • Role
    • Avatar Color — The color used for your avatar when no photo is set.
    • Phone Number — Click Add a phone number to add one.
  4. Changes save automatically — there is no Save button.

Additional details

  • Your email address is shown as read-only and cannot be changed from this page.
  • Display Name is what appears in threads, chat, and meeting participant lists.
  • Avatar Color applies when you have no profile photo — it sets the background color of your initials avatar.

Troubleshooting

  • If your name change is not visible to collaborators, ask them to refresh their browser.
  • If you cannot upload a photo, check that the image is a standard format (JPG, PNG) and is not too large.

Related articles

  • Change notification settings
  • Log out of CADchat
  • User Preferences
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