CADchat Help Center
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CADchat Help Center
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Getting Started
What are Organizations and Spaces?Create a spaceOpen a space
Navigation & Workspaces
Navigate the CADchat left navigationUse search to find spaces and filesBookmark a spaceShared With Me vs organization spacesManage spaces in your organization
Meetings & Calendar
Schedule a meetingView events on the calendarView meetings on the dashboardCopy meeting invitation details
3D Viewer & Collaboration
Use 3D viewer toolsSpace settings overviewChange camera type (Perspective vs Orthographic)Take measurements and change precisionWork with the 3D CanvasUse the 3D Canvas context menuInteract with 3D model parts
Chat, Threads & Comments
Chat in a spaceThreads overviewUpload a file in chatUse Add Pin and Threads
Files & Models
Upload a 3D model file to a spaceView assembly details
Sharing & Permissions
Invite people to a spaceManage sharing and general link accessUnderstand permission levels
Account & Notifications
Update your profileChange notification settingsLog out of CADchat
Organization & Admin Settings
Manage organization profileManage organization usersManage plan & billingInvite members at the organization level
Troubleshooting
Troubleshooting access and permissionsTroubleshooting 3D navigationTroubleshooting blank pagesRestore a deleted space (Trash)
Spaces — Layout & Navigation
Understand the space layout
Documents Tab
Use the Documents tabWork with DXF and DWG layersManage document files
Whiteboard
Use the Whiteboard tab
Meetings in Spaces
Use the Meeting tab in a spaceStart an ad hoc meeting with the Meet button
User Preferences
User Preferences

Manage plan & billing

Overview

The Manage Plan & Billing page shows your current plan, seat count, and billing details. Admins can upgrade or change the plan from this page.

Steps

  1. Click the gear icon next to your organization name in the left navigation.
  2. Under Organization Settings, click Manage Plan & Billing.
  3. Review your current plan details.
  4. Follow the on-screen options to upgrade, change, or manage billing.

Additional details

  • Billing is per organization, not per user.
  • Adding members to your organization may affect your seat count depending on your plan.
  • Contact CADchat support if you have questions about your specific plan or invoicing.

Troubleshooting

  • If Manage Plan & Billing is not visible, you may not be an org admin or billing contact.
  • If you see an error about reaching your seat limit when inviting users, upgrade your plan or remove unused members.

Related articles

  • Manage organization users
  • Manage organization profile
  • Invite members at the organization level
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